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FAQs – QUESTIONS AND ANSWERS

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Frequently Asked Questions!




Speed & Trust Brochure




CONTACT US

ADDRESS

Albăstrelelor Street No.2
Brașov, România

EMAIL

info@speed-trust.com

CALL CENTRE

Call us!
+4 0368 410 007
+4 0738 038 048
Fax: +4 0368 410 008

WORKING HOURS

Mon-Fri: 09:00 – 17:00
Sat-Sun: Closed

24/7 on CALL

  • What does Speed & Trust do?
  • How do you work? What is your schedule?
  • What kind of services do you offer?
  • What kind of vehicles do you have?
  • How can I request a quotation?
  • Where do you deliver?
  • What does “time critical” transportation mean?
  • Are the goods insured? What insurance can you offer?
  • Can the goods arrive in the time I establish?
  • I am worried about the transportation process! Am I being informed during transportation?
  • Do you have additional services? Documents? Authorizations?
  • When did you start to work in this field? Did you receive any prizes? Results?
  • Do you get involved in social responsibility campaigns?
  • I need a general means of transportation. What can you offer me?
  • ADR road transportation?
  • Do you offer temperature controlled transportation?
  • I need an air freight transportation. What can you offer?
  • I need a time critical air freight transportation! Can it be done?
  • Do you have controlled temperature air freight transportation?
  • Do you offer hazardous air freight transportation?
  • Do you offer the on board courier services?
  • Door to door delivery? Air freight consolidated services?
  • Do you offer sea freight transportation? What additional services do you offer?
  • What services can you offer for rail freight transportation?
  • Do you offer oversized transportation? Do you transport anything?
  • Planning and escorting oversized transportation?
  • Do you offer storage and manipulation services?
What does Speed & Trust do?

We deal with everything that means transportation’s logistics and we are providing you with complete services no matter the type of goods that you wish to transport. We are choosing together the most efficient solution in the shortest time respecting the all the safety measures.

Speed&Trust means more than “speed and trust”, it means years of experience, a team of professionals and a precise management of every transportation that we handle. We put safety on the first place and together we find solutions for the delivery to be made as soon as possible.

We understand every production detail or the problems that may occur during transportation. WE Can is our motto and passion and trust help us in providing clients with customized offers according to their needs.

More details you can find on the “About us” page: http://speed-trust.com/about-us/

How do you work? What is your schedule?

You have different ways of contacting us. You can find us 24/7 at info@speed-trust.com

On the “Contact” page you can find a quick contact form!

OFFICE HOURS

Mon-Fri: 9:00 – 17:00

Sat-Sun: Closed

24/24 on CALL

ADDRESS

Albastrelelor Street No. 2

Brasov, Romania

Airport Business Center

Otopeni, Ilfov, C1 Bldg. 224 E

Calea Bucurestilor, Cod: 075100

CALL CENTER

+4 0368 410 007

+4 0738 038 048

What kind of services do you offer?

Road Transportation

Internal or international transportation, normal or hazardous, oversized or with controlled temperature? Everything is possible!

Sea Freight

Sea freight is one of the oldest and most economical ways of transporting goods all around the globe.

Air Freight

If you need your shipment to arrive quickly and safe, you definitely need to choose the air freight!

Oversized transportation

Are you looking for quality transportation services, but your shipment is too large?

Speed & Trust offers flexible solutions adapted to each of the client’s needs!

Rail Freight

When it comes to rail freight, you don’t need to worry about the types of goods that you can transport. We offer a wide range of customized solutions for your needs and we guarantee the quality and safety of the cargo.

Storage services

You have efficient control on the storage of your goods, on their manipulation and simple coordination when it comes to management.

Time Critical Transportation

We are here for you 24/7!

When it comes to a very urgent transportation, your delivery becomes our number one priority. Whether you need to transport biological samples, AOG or automotive, we can offer you the right solution! We can adapt our delivery services: through air, on the water or on wheels we can offer you the shortest transit!

Customized services

Together we can find the right solution for your company. We can combine the types of transportation that we offer and also the additional services. Everything is possible! You just have to tell us what you need.

What kind of vehicles do you have?

We are supported by an impressive fleet, we study the transportation projects and we obtain the best route for every delivery. We offer heavy transportation services, road transportation, sea freight, rail freight and other special and storage services.

Leave everything to our care and we will take care of the transportation authorizations, transportation projects, we will study the routes and we will obtain the authorizations for police escort and/or civilian escort.

You can access this page in order for you to see our fleet.

Fleet

How can I request a quotation?

It’s simple to request a quotation! Access the form by clicking on the link below, or if there is an emergency you can contact us by phone 24/24!

Access the quotation form:  http://speed-trust.com/request-quotation/

CALL CENTER

+4 0368 410 007
+4 0738 038 048

Where do you deliver?

We offer complete service worldwide.

The services offered by Speed & Trust are perfect for any type of client and any type of goods, no matter the size and weight. Besides the performance and versatility that we offer, we also provide our clients with superior quality transportation services and professional assistance for helping their business to grow!

If you have any questions, you can contact us and we will provide you with the best solutions for your business.

What does “time critical” transportation mean?

When it comes to a very urgent transportation, your delivery becomes our number one priority. Whether you need to transport biological samples, AOG or automotive, we can offer you the right solution! We can adapt our delivery services: through air, on the water or on wheels we can offer you the shortest transit!

We are providing you with the right means of transportation suitable for your needs and your destination:

Air freight:

– On Board Courier

– Charter

– Express Transportation

Road transportation:

– Sprinter with a minimum transit

– Taxi transportation

– Truck with two drivers

Sea freight:

– Any dimension barge

– Charter

Send your request on timecritical@speed-trust.com and you will get an answer in 5 minutes.

Are the goods insured? What insurance can you offer?
We can assure you of our professionalism and the quality of our services through our ISO 9001 and 14001 Certifications and our ASKO insurance for the goods we transport.
http://ro.speed-trust.com/wp-content/uploads/2015/10/certific.png

http://ro.speed-trust.com/wp-content/uploads/2015/10/15M-EUR-insurance.png
Can the goods arrive in the time I establish?

Punctuality is one of our assets and the estimate time for delivery is always respected.

I am worried about the transportation process! Am I being informed during transportation?

No worries about the transportation process – we can offer you daily notifications about the status of the transportation by email or phone.

Do you have additional services? Documents? Authorizations?

A possible definition for the logistics term is given by applying the 6 Rs: the right quantity of the right goods, at the right time, the right quality at the right costs in the right place. Very often the 7th R appears with the right information for all the participants.

Besides efficient transportation solutions we also offer you:

  • The complete documents
  • Custom’s taxes
  • Fiscal representation
  • Preassembly
  • Labeling
  • Packaging solutions
  • Additional insurance

For everything we offer you SPOC – “single point of contact”

When did you start to work in this field? Did you receive any prizes? Results?

The company Speed&Trust SRL is among the 4% certifiable companies as “Strongest in Romania”. Through this certificate, Creditinfo emphasizes the trustworthy and creditworthy companies from Romania which rewards the business performances and the right relations between clients and suppliers. Only 4% of this community is represented by Romanian registered companies which are producing 92% of the total profit from our country.

  • Speed&Trust is in Microenterprises Top, Brasov, domain 49: Terrestrial transportation and pipe-line transportation according to the 2015 balance sheet.
  • Number 1 in Top Afaceri Romania Microintreprinderi, Brasov, domain 49: Terrestrial transportation and pipe-line transportation.
  • Number 2 in Microenterprises Top, Brasov, domain 49: Terrestrial transportation and pipe-line transportation according to the 2016 balance sheet.
  • Number 3 in Microenterprises Top, Brasov, domain 4941: Terrestrial transportation of the goods according to the 2016 balance sheet.

We’ve got an “A plus” on the evaluation of the transportation made by Speed&Trust during the Siemens projects.

Member of the Global Freight Alliance. ISO Certifications 9001 and 14001

More details about our achievements and about our strategy you can also find on our dedicated page: http://speed-trust.com/about-us/#awards

Do you get involved in social responsibility campaigns?

Speed&Trust isn’t only about transportation and the job we are dedicating ourselves to day by day, we also like to get involved in the life of our community! Unfortunately, Romania is on the first place in the European Union when it comes to the relative poverty rate according to the Statistics National Institute. We cannot change this by ourselves, but we are here to land a hand for those who truly need our help.

You can send us your or someone else’s story.

Together we unite the world!

I need a general means of transportation. What can you offer me?

Vans and cars with tarpaulin and a small volume – fast delivery, urgent courier services, express deliveries (volume in between 10-19m3)

– Trucks ( volume in between 35-45 m3)

– Tarpaulin trucks (approximate volume of 90m3)

– Mega trucks XL code – especially for big volume or big size goods (approximate volume of 96-100 m3)

– Big volume trucks – especially for big volume goods (approximate volume of 120 m3)

– Light vehicles with tarpaulin – for textile goods, for personal goods/ furniture etc. (volume in between 35-40 m3)

– Jumbo trucks with tarpaulin – for big volume or big size goods (approximate volume of 95m3)

ADR road transportation?

100 % Trust

ADR Transportation

We offer authorized means of transportation and ADR authorized drivers. The dangerous goods that will be transported can be solids or liquids. We can also offer the possibility of transporting weapons and ammunition with ADR1 cars.

Do you offer temperature controlled transportation?
Temperature controlled transportation

  • Loading capacity between 1 and 22 tons
  • Temperature controlled trucks (the interior temperature can be maintained from -25 degrees Celsius to +35 degrees Celsius)
  • Trucks with 2 temperatures (BiTemp)
  • Dopple Stock trucks
I need an air freight transportation. What can you offer?

If you need your shipment to arrive quickly and safe, you definitely need to choose the air freight!

An all-embracing bundle of services designed to meet your every need, we provide tailored solutions for cost-effective air freight import & export to any global destination.

Your financial exposure is paramount to us. So, we partnered with major airline companies to give you access to the best people and processes, so that your delivery will be safe with us.

Being the most reliable and fastest way of cargo transportation, almost all kinds of goods can be delivered by air. In a constantly changing logistic market, air freight is the most dynamic and flexible segment, extremely tailored on your needs.

Through our agents’ network, Speed & Trust has the capacity to take over the goods and deliver them from/to worldwide locations even if there are necessary the services for general goods transportation or charter services or the ones for big volume or oversized goods.

Even if you need AIRPORT TO AIRPORT, DOOR TO AIRPORT or DOOR TO DOOR services, our partners’ needs are the reason why we are here.

I need a time critical air freight transportation! Can it be done?

Of course!

When it comes to a very urgent transportation, your delivery becomes our number 1 priority.

– Biological samples in special conditions

– Pharma Industry

– Automotive industry – when you cannot afford to stop the production process

– AOG – “aircraft on ground” which applies for any aviation materials or spare parts that are necessary for an airplane to become functional

If there is an emergency you can contact us by phone 24/24 or by email timecritical@speed-trust.com where we will reply as soon as possible!

Do you have controlled temperature air freight transportation?

There is nothing like too hot or too cold

Temperature controlled air freight

With our air freight services, we offer full control of the temperature, so you don’t need to worry about the perishable goods. Once the goods arrive at the airport, they will be loaded and delivered to the specified address.

Do you offer hazardous air freight transportation?

Dangerous goods?

Air freight for dangerous goods

Goods that need special handling aren’t so special if you chose to collaborate with us. We transport goods like explosives, radioactive materials, gases and chemical products according to the rules and regulations. Our team is qualified for this by possessing the DGR certificates.

Do you offer the on board courier services?

On board courier

Choose the best!

If you need some extra care for your goods, one of the couriers from our team will personally deliver it, just let us know and we will find the best solution for you.

Door to door delivery? Air freight consolidated services?

Air freight consolidated services

We can help you keep it simple and easy by offering complementary solutions like road transportation. If you need a 360° experience, just let us know and we will find the option that suits you best.

Do you offer sea freight transportation? What additional services do you offer?

Sea freight is one of the oldest and most economical ways of transporting goods all around the globe. While air freight is still preferred over the sea freight due to shorter times of arrival, maritime transport remains the most efficient solution, especially for its safety and good prices. Whether you want to transport full container loads (FCL), less than a container load (LCL), oversized cargo or hazardous goods, the members of our team can help you to correctly connect all the dots and successfully complete your delivery.

We can guarantee you a safe and efficient process of transportation, connecting with our international partners, who have many years of experience.

If you have any questions do not hesitate to contact us and we will provide you with the best solutions for you business’s needs.

Additional services

  • Less than a container load (LCL)
  • Full container load (FCL)
  • Ocean transport of containers, general cargo and bulk cargo
  • Oversized cargo
  • Hazardous goods
  • Multimodal service
  • Insurance
What services can you offer for rail freight transportation?

If you’re looking for an efficient, competitive and reliable means of transportation, you are in the right place! Speed & Trust can offer you the right combination of road and rail transport and of course, door to door delivery.

Where do we deliver?

We offer complete services between the EU countries.

When it comes to rail freight, you don’t need to worry about the types of goods that you can transport, we offer a wide range of customized solutions for your needs and we guarantee the quality and safety of the cargo.

Another advantage of the railways is the avoidance of traffic jams and the reduction of fuel used, which also brings a positive impact over the environment.

What can we offer?

  • Container capacity: 6 and 12 meters
  • Cargo transportation in standard covered rail cars or wagons
  • Transportation of oversized and overweight cargo
  • Railway terminal handling and door delivery service
  • Standard security of the containers with Security Seals and Bar-Locks
Do you offer oversized transportation? Do you transport anything?
Together we unite the world We can help you organize your transportation and deliver anything in safely, no matter if we’ll do it by air, sea or road.

We take care of the project from the beginning until the end. What can we do for you?

We can literally transport anything:

  • Steel industry
  • Industrial equipment
  • Installations, farm equipment and construction materials
  • Heavy vehicles
  • Transport of naval equipment
  • Products from oil, energy and chemical industries
  • Others

Where do we deliver?

We offer complete services worldwide.

Worried about the logistics? There’s no need to. We take care of the transportation (door-to-door transportation included), but also of additional services like planning the route, creating a schedule, obtaining the necessary documents and authorizations from the very beginning until the end. Remember: the right plan means saving money and energy.

Planning and escorting oversized transportation?
Safety and trust!
No worries about the transportation process – we can offer you daily notifications about the status of the transportation by email or phone.

Additional Services for Project Cargo & Oversized transportation

Facilities

Special outsized transportation

Planning and scheduling
Route studies and monitoring

Escorting
Authorized civilian escorts, police escorts

Do you offer storage and manipulation services?
Storage servicesYour goods are stored according to the legal parameters, the type of the stored goods and your requests

Safe storage

Storage services

Your goods are stored according to the legal parameters, the type of the stored goods and your requests.

Next to our partners from Romania and other locations from Europe we handle all the storage operations starting from the reception of the goods, and storage until delivery.

For you, the Speed & Trust storage services mean:

  • Increasing the efficiency of your business
  • Keeping your goods safe by 24/7 guardians and video surveillance
  • Optimizing costs
  • Time efficiency

Some of our projects:

  • Storage for 7 months and manipulating the necessary machinery for opening the Yildiz Entegre Romania factory in RO-Oarja
  • Storage and manipulating electric generators for interventions for Enel Romania – 6 hours intervention deadline from the moment of the alert

Also, we offer you adapted manipulation in any location!



If you have any questions do not hesitate to contact us and we will provide you with the best solutions for you business’s needs.

DO NOT HESITATE TO CONTACT US!


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